Refund Policies

WORKSHOPS
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1. Interactive Concepts (I.C) Workshop Registration Terms

By clicking “CHECK OUT,” Attendee (or “you” or “your”) is agreeing to all the Terms and Conditions herein (the “Terms”).

2. Payment

Attendee agrees to terms of payment. Attendee tuition must be paid in full at time of completion of this online transaction.

3. Transfer, Default, Cancellation, Termination, and Damages Fee

1. Transfer and Complimentary Enrollments: If you are unable to attend the scheduled workshop for any reason, you may have someone substitute for your participation in the program. Call the Interactive Concepts  Customer Service Department at least 15 days prior to the event to transfer your enrollment. A $35 fee will apply. Previously transferred and complimentary tickets are not eligible. If you are unable to attend the originally scheduled workshop per the event date and do not wish to substitute, contact the Interactive Concepts Customer Service Department. We will move your enrollment to a non-refundable I.C Voucher which must be used within one year from your original workshop event date. 


2. Default: Attendee's account must be current pursuant to these Terms before the start of each workshop. If Attendee does not pay at the time of this online transaction is complete, then Attendee will be considered to be in default of this Agreement, and Attendee's participation in any event/coaching sessions will not be available until the account becomes current. If the account remains in default for 30 days, this agreement will be canceled and I.C will reserve the right to collect Damages Fees as set forth in 3(5) below.


3.Cancellation: Attendee may cancel this transaction without penalty or obligation by submitting to I.C a signed and dated written notice postmarked prior to midnight of the third business day after the online purchase and prior to the commencement of the Notice must be emailed to [email protected] Faxed notices will not be accepted. Refunds will be issued within 2-4 weeks based on original method of payment. After the third business day, Attendee may cancel this transaction in the same manner as noted above and will be subject to a $195 Damages Fee, since it would be extremely difficult and impractical to assess actual damages suffered by I.C in the event of Attendee’s cancellation.


4. No-Show: No refund will be provided if Attendee fails to both 1) attend the confirmed event within the time period allotted and 2) obtain advance written consent from I.C.


5. Damages Fee: Because it would be extremely difficult and impractical to assess actual damages suffered by I.C in the event Attendee defaults after having attended, participated or received any portion of this package, any Attendee refund will be reduced by the following amounts (based on the unused portion of the purchased system where applicable): Interactive Concepts Workshop $399.


6. Satisfaction Guarantee: Once the event commences, Attendees seeking a refund will need to bring it to our attention at the event and fill out a refund request form. REFUNDS ARE AUTHORIZED AT THIS TIME ONLY. To be eligible for a refund, Attendee must have attended the I.C Workshop up until the end of Day 1 session and request your refund at the conclusion of that day's event. At Attendee’s option, we will apply Attendee's tuition to another event,or send Attendee a full refund within 2-4 weeks based on the original method of payment. Simply turn in the workbook, name badge and other materials to an I.C Customer Service Representative or trainer. Complimentary and transferred enrollments are not eligible for refund or credit.


4.  General Provisions
1. Warranties: Attendee acknowledges that  Attendee is not relying upon any warranties, promises, guarantees or representations made by I.C or anyone acting or claiming to act on behalf of I.C unless it is in writing signed by a designated and authorized I.C representative. All advertising material and all prior representations or agreements, if any, whether oral or written, are hereby superseded by these Terms. These Terms contains the entire understanding and agreement between Attendee and I.C, and no addition or modification of any terms shall be effective unless set forth in writing and signed by Attendee and No I.C representative has authority to modify these Terms.
2. Terms and Conditions: Attendee’s approval and execution of this Agreement, including all the Terms herein, will be required prior to the commencement of any This Agreement is governed by the laws of the State of Ohio.
3. Dates, times, locations, and structure of the workshops are subject to change.
4. I.C reserves the right to terminate this enrollment for any reason it deems appropriate. Tuition credits and refunds will be reviewed on a case-by-case basis.
5. Assignment: This agreement may not be assigned to another individual or entity without express written approval of I.C.
THEATRE / AUDITORIUM PERFORMANCES

1. Interactive Concepts (I.C) Workshop Registration Terms

By clicking “CHECK OUT,” Attendee (or “you” or “your”) is agreeing to all the Terms and Conditions herein (the “Terms”).

2. Payment

Attendee agrees to terms of payment. Attendee tuition must be paid in full at time of completion of this online transaction.

3. Transfer

1. Transfer and Complimentary Tickets: If you are unable to attend the scheduled performance for any reason, you may have someone substitute for your participation in the program. Call the Interactive Concepts Customer Service Department at least 3 days prior to the event to transfer your ticket. If you are unable to attend the originally scheduled  event date and do not wish to substitute, contact the Interactive Concepts Customer Service Department for a full refund.


2. Cancellation: Attendee may cancel this transaction without penalty or obligation by submitting to I.C a signed and dated written notice postmarked prior to the start of the scheduled event. Faxed notices will not be accepted. Refunds will be issued within 2-4 weeks based on original method of payment. 

4. General Provisions

1. Warranties: Attendee acknowledges that Attendee is not relying upon any warranties, promises, guarantees or representations made by I.C or anyone acting or claiming to act on behalf of I.C unless it is in writing signed by a designated and authorized I.C representative. All advertising material and all prior representations or agreements, if any, whether oral or written, are hereby superseded by these Terms. These Terms contains the entire understanding and agreement between Attendee and I.C, and no addition or modification of any terms shall be effective unless set forth in writing and signed by Attendee and No I.C representative has authority to modify these Terms.
2. Terms and Conditions: Attendee’s approval and execution of this Agreement, including all the Terms herein, will be required prior to the commencement of any This Agreement is governed by the laws of the State of Ohio.
3. Dates, times, locations, and structure of the workshops are subject to change.